JewelleryandGemsCo is taking a short break
Reviews
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Sheetal agheda on Mar 5, 2022
5 out of 5 starsAmazing quality! really responsive with any changes. Looks beautiful on
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Karen on Feb 5, 2022
5 out of 5 starsVery nice, bought as a gift for my daughter in law for her birthday.
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abbie on Oct 15, 2021
5 out of 5 starsCame really fast, it looks amazing. Perfect present for my step mom. Thank you!
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Tina on Sep 29, 2021
5 out of 5 starsThe necklace I received was absolutely stunning 😍 There was a small complication however Anna’s customer service was 10/10 and I’ll definitely be ordering from her again in the future
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Violet on Sep 10, 2021
5 out of 5 starsI was delight with the service. The package came in a very bright sparkle green envelope (which is rare to me). The chain quality is beyond my expectation even at first place i was worried that it might not as good as my first chain. The minus thing is the jump ring is bit bigger when i tried to put my pendant through it. But at the end i manage it. Price is worth every penny as previously i thinking want to do order from local Jewellery here (plus its excluded postage fee which made it more expensive). So far happy with the purchase 🙂👍
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Maggie on Aug 15, 2021
5 out of 5 starsAbsolutely beautiful. Exactly as described. Item was beyond my expectations. Delighted. Thank you
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Erica on Aug 9, 2021
3 out of 5 starsPretty necklace but not worth the price. Gem is tiny and the gold necklace around it tarnished within a few weeks from rehular wear and is now a grey colour so I don't wear it anymore.
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Emary Kate on Aug 8, 2021
5 out of 5 starsSuch a kind seller! My necklace is absolutely gorgeous and I’m very happy with my purchase
#this is not JUST jewellery
Shop members
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Anna Maria
Owner, Photographer, Designer
I am the maker, shipper, photographer and I am also in charge of customer service. Mum of 2! I love gemstones, poems, symbols, plants, quotes, books - basically anything with a deep intrinsic meaning...
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Qais
Owner, Assistant, Designer
I am Qais (husband to Anna), I have my own shop on Etsy....I photograph, I assist I am a designer and all rounder basically!
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Aliki
Model
I am Anna's sister, you will see me, wearing some of the gemstone pieces in the shop....
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Aimee
Model
I am one of Anna's best friends, you can see me on some of her photographs :)
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
How long is production? Delivery? Will I get a tracking number?
PRODUCTION:
Usually within 1-3 working days
-- (see individual listings for current timing)
SHIPPING:
• UK
-- 1-3 working days after posting (FREE first class post)
• International
-- Usually within 7-14 working days after posting (FREE)
UPGRADES THAT COME WITH TRACKING NUMBERS:
-- shipping upgrades for quicker shipping AFTER production
• Next Day Delivery in the UK (& a Saturday Service ONLY on request)
• Tracked shipping international (usually quicker than standard post by a few days)
What materials do you offer? What chain lengths?
Our ‘gold’ pieces are created using wire that is gold plated and chain that is yellow gold filled. Our ‘silver’ pieces are made using silver plated wire & chain. Finally our lockets are made from 316L stainless steel as are the chains they come with.
If you would like a longer/shorter chain that what is available do please let us know!
The best way to see what length is perfect for you is to wrap a piece of ribbon, string or cord around your neck and pinch two ends together where you would like the necklace to lie. Measure this against a ruler (in inches) and then select this from the drop down boxes. Please do note though that some necklaces will lie slightly longer due to the pendant/bar/locket/lariat that they are attached to.
Can I customize something?
Sure please get in touch!
If you would like to change any of our gift box cards, our gemstone properties cards or our affirmation cards this is something we can certainly do for you!
Just leave your message changes in the 'notes to seller box' at checkout - we will always contact you if we feel there is something we cannot do...
Caring for your pieces, cleansing & setting intentions
All our jewellery comes with a care tips card that advises the receiver in great detail how to look after their new piece.
But as a rule of thumb we advise not to wear jewellery in pools, showers, saunas or baths, or keep in direct sunlight.
Some gemstones (for example Lapis Lazuli) can be badly damaged if worn in water. Other gemstones (for example Amethyst) will become faded over time if kept in direct sunlight.
If you would like to re-cleanse your jewellery we would advise that you cleanse using moonlight or herbal smoke, and then set intentions using deep meditative breathing and intentional thinking.
Gift wrapping and packaging
All our pieces come in our logo boxes and our very special envelopes. We also include a care tips card - explaining how to keep the jewellery looking perfect!
We also offer a gift wrap service at certain times in the year.
Healing Disclaimer
Our gemstone jewellery do not constitute a warranty, guarantee or prediction regarding the outcome of an individual using any specific product. While all our products are sold in good faith, results and outcomes do vary and cannot be guaranteed. Jewellery and Gems Co accepts no responsibility or liability for the effectiveness of the products sold herein.
We at Jewellery and Gems Co are not doctors and cannot give out medical advice. Healing crystals should be used as a complement to other therapies and not as a replacement for medical treatment, diagnosis, or examination. For medical advice, please consult a licensed healthcare specialist.
Help! I have put the wrong address at checkout!!
If the item has not been shipped we are more than happy to change the address! Just let us know ASAP.
If we have already shipped your order unfortunately there is no way for us to change this.
We can wait for the item to be returned - but on some occasions this may not happen for a long period of time.
If more than 60 working days has passed, you may request we open a claim with Royal Mail - but we are unable to process any refunds, until the claim has been closed in the sender/buyers favour.
Differences in Natural Gemstones
Gemstones, crystals, stones & minerals are natural objects – this means there will always be slight variations in size, shape, edging, colouring and markings, so please do expect your actual piece to be slightly different to the ones in the pictures.
We try our upmost to show you a variety of pieces in our photography – but if you would like to see something specific, or need to know anything further – please do get in touch, we are always happy to help!
Seller details
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